777kd Privacy Policy

777kd collects personal data from players at various points during the account lifecycle — from registration through ongoing account operation and, where relevant, account closure. The categories of data we collect are described below. In all cases, 777kd applies a principle of data minimisation: we collect only what is necessary for the specific purpose at hand and retain it only for as long as that purpose requires.

1.1 Registration Data

When you create a 777kd account, we collect: your full legal name, date of birth, email address, mobile phone number, and a password of your choosing (stored in hashed, non-recoverable form). You may also be asked to provide your city of residence within Bangladesh (for example, Dhaka, Chittagong, Sylhet, Khulna, or Rajshahi) to assist with localised payment routing and responsible gaming checks.

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer process, we may collect copies of government-issued identity documents (such as your Bangladesh National Identity Card or passport), proof of address documents (utility bills or bank statements), and proof of payment method ownership. K YC documents are stored securely and accessed only by authorised compliance personnel. They are never used for any purpose other than identity verification and fraud prevention.

1.3 Financial Transaction Data

For each deposit and withdrawal processed through your 777kd account, we record: the transaction amount in Bangladeshi Taka (৳), the payment method used (bKash, Nagad, Rocket, Upay, or bank transfer), the transaction timestamp, and a transaction reference number. We do not store full mobile financial service PINs or full bank account numbers beyond what is required for reconciliation purposes. Payment method identifiers (such as a bKash or Nagad mobile number) are stored in encrypted form.

1.4 Behavioural and Platform Usage Data

When you use the 777kd platform, we automatically collect certain technical and behavioural data, including: your IP address and approximate geographic location, device type, browser type and version, operating system, pages visited and time spent on each section, games played (including bet amounts, outcomes, and session duration), and login and logout timestamps. This data is used to maintain platform security, detect unusual account activity, improve the user experience, and fulfil our responsible gaming monitoring obligations.

1.5 Communications Data

If you contact 777kd through our support channels — by email, live chat, or any other method — we retain a record of the communication including the content of messages, your contact details, and the date and time of each interaction. This data is used to resolve your query, train our support team, and maintain an accurate record of your account history.

777kd uses the personal data it collects for clearly defined purposes. We do not use your data for purposes that are incompatible with the reason it was originally collected. The primary purposes for which your data is used are as follows.

2.1 Account Management

Your registration data is used to create and maintain your 777kd account, authenticate your identity when you log in, enable password recovery, and associate your platform activity with your account record. Without this data, the core account relationship between you and 777kd cannot function.

2.2 Payment Processing

Financial transaction data is used to process deposits credited to your account balance and to execute withdrawal requests to your registered payment method. Payment data is shared with the relevant payment processor (bKash, Nagad, Rocket, Upay, or the applicable bank) only to the extent necessary to complete the specific transaction. 777kd does not use your payment data for any marketing or profiling purpose.

2.3 Identity Verification and Fraud Prevention

KYC documents and behavioural data are used to verify that account holders are who they claim to be, to prevent the creation of multiple accounts by a single individual, and to detect and investigate suspicious or fraudulent account activity. Where fraud or identity manipulation is detected, 777kd may share relevant data with payment processors or law enforcement authorities as required.

2.4 Responsible Gaming Monitoring

777kd uses your betting history, session duration data, deposit frequency, and account activity patterns to fulfil its responsible gaming obligations. Where our monitoring systems detect patterns consistent with problem gambling behaviour — such as rapidly increasing bet sizes, unusually long sessions, or repeated failed withdrawal cancellations — our responsible gaming team may make proactive contact with your registered email address or phone number to offer support resources.

2.5 Platform Improvement and Analytics

Aggregated and anonymised usage data is used to analyse platform performance, identify technical issues, and improve the betting and gaming experience for all 777kd players. Individual player data used for analytics purposes is de-identified wherever possible before analysis is conducted.

2.6 Marketing Communications

With your consent, 777kd may send you promotional emails or SMS messages regarding new games, seasonal offers (such as Pohela Boishakh promotions, Eid special bonuses, or BPL cricket special markets), and platform updates. You may withdraw your marketing consent at any time by contacting [email protected] with the subject line "Marketing Opt-Out". Withdrawal of marketing consent does not affect transactional communications (such as deposit confirmations or withdrawal notifications), which are sent regardless of marketing preferences.

777kd does not sell, rent, or commercially exchange your personal data with any third party. Data sharing occurs only in the limited, defined circumstances described below, and only to the minimum extent necessary for each purpose.

3.1 Payment Processing Partners

To process deposits and withdrawals, 777kd shares the minimum necessary payment data with our payment infrastructure partners: bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. These partners receive only the data required to complete the specific transaction and are contractually prohibited from using your data for any other purpose.

3.2 Game Content Providers

777kd's platform integrates live casino and slot game content from third-party studios including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe. When you play a game powered by one of these providers, a session token and anonymous player identifier may be transmitted to that provider's servers to facilitate real-time gameplay. Personal identifying information (your name, phone number, or payment details) is not transmitted to game studios. Game providers receive only what is technically necessary to operate the game session.

3.3 Legal and Regulatory Disclosure

777kd may disclose personal data to relevant authorities where required by law, where disclosure is necessary to prevent or investigate fraud or money laundering, or where a court order or equivalent legal instrument compels disclosure. In such cases, 777kd will disclose only the specific data requested and will notify the affected player where legally permitted to do so.

3.4 Business Transfers

In the event that 777kd undergoes a merger, acquisition, or sale of all or substantially all of its platform assets, player data held at the time of the transaction may be transferred to the acquiring entity as part of that transaction. In such an event, 777kd will provide advance notice to all registered players via email and will ensure that the acquiring entity commits to processing player data in accordance with terms no less protective than those set out in this Privacy Policy.

777kd uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, and analyse how the platform is used. A cookie is a small text file stored on your device by your web browser when you visit a website. Cookies do not contain executable code and cannot access other files on your device.

4.1 Types of Cookies Used

The table below describes the categories of cookies that may be set when you use the 777kd platform.

4.2 Managing Cookies

You may configure your browser to block or delete cookies at any time. Instructions for managing cookies are available in your browser's help documentation. Please note that blocking essential cookies will prevent you from logging in to your 777kd account and will disrupt core platform functionality. Blocking analytics or functional cookies will not prevent you from using the platform but may result in a degraded experience.

4.3 No Third-Party Advertising Cookies

777kd does not use third-party advertising cookies or tracking pixels that enable external ad networks to build a profile of your browsing behaviour across other websites. The cookies set by 777kd are used exclusively for the purposes described in this section and are not shared with advertising technology partners.

777kd implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures are reviewed and updated regularly to address evolving security threats.

5.1 Technical Measures

All data in transit between your browser and the 777kd platform is protected by TLS 1.2 or higher encryption. Passwords are stored using a one-way cryptographic hash function — they cannot be recovered even by 777kd's own systems administrators. Payment method identifiers (bKash and Nagad numbers, bank account references) are encrypted at rest using AES-256 encryption. Access to production databases containing personal data is restricted to a small number of authorised personnel and is logged for audit purposes.

5.2 Organisational Measures

777kd operates a principle of least-privilege access, meaning that each team member has access only to the data necessary for their specific role. Customer support staff can access account information required to resolve player queries, but do not have access to raw KYC document stores or full payment identifiers. Compliance and security personnel conduct periodic access reviews to ensure that privilege levels remain appropriate.

5.3 Breach Response

In the event of a confirmed data security breach that poses a material risk to players, 777kd will notify affected players by email to their registered address within 72 hours of the breach being confirmed. The notification will describe the nature of the breach, the categories of data affected, the steps 777kd has taken in response, and the actions you can take to protect your account (such as changing your password or reviewing your payment method records).

If you believe your 777kd account has been compromised, contact our support team immediately at [email protected]. We will take prompt action to secure your account and investigate the incident.

777kd retains personal data for as long as is necessary to fulfil the purpose for which it was collected, to meet our legal and regulatory obligations, and to resolve any disputes that may arise. The retention periods described below represent our standard practice. Where a longer retention period is required by a specific legal obligation — for example, in connection with an active fraud investigation or a court order — data will be retained for the duration of that obligation.

6.1 Data Deletion

Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymised so that it can no longer be attributed to an identifiable individual. Where data has been shared with a third-party processor (such as a payment provider), 777kd will request that the third party delete the relevant data in accordance with the same retention schedule, subject to the third party's own legal obligations.

Players who request deletion of their personal data before the expiry of a standard retention period should be aware that 777kd may be unable to fulfil all aspects of such a request where retention is required by law. In such cases, 777kd will explain which data must be retained and the reason for that requirement, and will delete all remaining data that is not subject to a legal retention obligation.

As a 777kd player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, submit a written request to [email protected] with the subject line "Privacy Rights Request". We will respond within 14 calendar days and will act on valid requests within 30 days of receipt.

7.1 Right of Access

You have the right to request a copy of the personal data that 777kd holds about you. We will provide this in a structured, commonly used, machine-readable format (such as a PDF or CSV export) within 30 days of receiving your verified request. The first copy is provided free of charge; subsequent requests within the same 12-month period may attract a small administrative fee.

7.2 Right to Rectification

If any personal data held about you is inaccurate or incomplete, you have the right to request that it be corrected. For account details such as your registered name or contact number, you may be able to update these directly within your account settings. For KYC documents or other records that cannot be self-corrected, submit a rectification request to the support team with the correct information and supporting documentation.

7.3 Right to Erasure

Subject to applicable legal retention requirements (see Section 6), you have the right to request that 777kd delete the personal data held about you. This right applies most fully when your account is closed and the relevant retention periods have expired. Where a deletion request is partially fulfilled — because some data must be retained — 777kd will provide a clear explanation of which data is retained, the legal basis for that retention, and the expected retention end date.

7.4 Right to Restrict Processing

You have the right to request that 777kd restrict (rather than delete) the processing of your personal data in certain circumstances — for example, while a dispute over the accuracy of your data is being resolved. Data subject to a processing restriction will be stored but not actively used for any purpose other than maintaining the record.

7.5 Right to Withdraw Consent

Where 777kd processes your data on the basis of your consent — most notably for marketing communications — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal. To withdraw marketing consent, email [email protected] with the subject "Marketing Opt-Out".

777kd reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, changes in applicable legal requirements, or improvements to how we communicate our privacy commitments to players. When material changes are made to this policy, we will notify registered players by email to their registered address and by posting a prominent notice on the 777kd platform for a period of at least 14 days prior to the changes taking effect.

Minor changes — such as clarifications of existing language, corrections of typographical errors, or updates to contact details — may be made without advance notice. The effective date displayed at the top of this page will be updated whenever any change, major or minor, is published. We encourage you to review this page periodically to remain informed of how 777kd handles your personal data.

Your continued use of the 777kd platform following publication of an updated Privacy Policy constitutes your acknowledgement of the revised terms. If you do not agree with the updated policy, you should discontinue use of the platform and submit an account closure request to the support team.

8.1 Contact the 777kd Privacy Team

For all privacy-related queries, data subject rights requests, or concerns about how 777kd handles your personal data, please contact the 777kd support team using the details below. For formal privacy rights requests, always use the subject line format specified in Section 7 to ensure prompt routing to the correct team member.

Email: [email protected]
Response time: Within 3 business days for general privacy queries; within 14 days for formal data subject rights requests.
Operating hours: Bangladesh Standard Time (BST, UTC+6), Monday to Saturday, 9:00 AM to 8:00 PM.